Shipping & Returns

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Shipping Information

It is important to us that all orders are packed and shipped with care and in a timely manner. Please ensure you enter correct contact details at checkout, so we can get in touch regarding your purchase if we need. Buy Pads Tampons Liners Australia Now!

• Wonder orders are generally sent via Tracked Regular Australia Post to all Australian states.
• $6.65* for orders that fit in an Australia Post Medium Tracked Envelope.
• $8.35* for orders that fit in an Australia Post Large Tracked Envelope.
• Orders that fit in a satchel will be quoted at Checkout.
• Bulky orders to metro areas may be shipped via Couriers Please.
• All regional orders are shipped via Australia Post.

* Current Australia Post pricing for Tracked Envelopes.

Packaging

Most orders are dispatched in Australia Post packaging. However, as we love the earth, we will also try to reuse packing materials where possible rather than throwing them away. So, at times, your parcel may not be the prettiest parcel to receive, but it if it helps our planet that’s more important.

Dispatch Times

Within 1–2 business days, with same-day dispatch for orders placed before 12pm.

Delivery Times

Once an item has been dispatched, delivery times are subject to Australia Post & Couriers Please time-frames. Delivery delays may be experienced due to COVID-19 disruptions.

Authority to Leave Items

You may request to have your package left in a safe place at your premises. Please note, we do not accept any responsibility for lost or stolen packages if this request is made.

Returns

Wonder accepts returns 30 days from purchase. Items must be unused and in original, unopened packaging. For ‘Change of Mind’ returns, buyer must pay return postage.

Wholesale Orders

Please phone us on (02) 9427 8177 for wholesale product pricing and shipping quotes.

Customer Service

Though we try to respond to emails within 24 hours, please allow 1–2 business days for email responses. If your inquiry is urgent, please phone the Wonder Customer Care Team on (02) 9427 8177.